JOBS INDONESIA D-LINK INTERNATIONAL, Pte. Ltd

IT Jobs Location Singapore

Jobs Vacancies Customer Support Specialist, D-Link is a world-leading supplier of network equipment and one of the largest networking
manufacturers in the world, specializing in LAN/WAN hardware. We design, produce and market
broadband, wireless, Voice-over Internet, digital home and office network equipment. One of DLink’s
key success factors has been the result of its innovative products and dynamic employees.
At D-Link, we're "Building Networks for People".

Lowongan Customer Support Specialist


Job Duties
Reporting to the Call Center Manager, this technical position is based in Singapore and requires the ability to understand customers’ needs and problems, to extract information and in the end provide the best solutions via our CRM system.
The primary responsibility as a Customer Support Specialist is to provide high quality first level pre- and post-sales technical support to D-Link customers in the region.
He/she will also contribute in documenting all reported issues and solutions into the CRM, and collaborate with other Helpdesk Agents.

Requirements
Degree or Certificate in IT/Computer Engineering with 1-2 years working experience in technical support
Some Knowledge of basic IT networking technologies and various operating system setup & configurations
He/she should be enthusiastic and communicative, pro-active and takes pleasure in giving higher-than-expected quality service to customers.
He/She must be patient and courteous when handling our customer calls
Good communication skills in Bahasa Indonesia, English and Mandarin will be preferable.

Job Location : Singapore

If you fit the above profile, join us today for a rewarding career by applying with a detail resume, current and expected salaries and contact number to: ccrecruit@dlink.com.sg

Thank this read IT Jobs Vacancies Customer Support Specialist, D-Link



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